Tag: app feedback analysis
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How We Use AI to Streamline Customer Support and Reply to Over 60,000 User Reviews
Published Date: 21 December 2023Author: Mohammad Galib Shams, Nabil Mosharraf Hossain At Greentech Apps Foundation (GTAF), we deeply value user feedback. It helps us refine our Islamic apps and serve the Ummah better. But as our user base grew, so did the volume of feedback—especially on Google Play Store. With tens of thousands of reviews…