Archives: FAQs

  • Why isn’t my streak being recorded?

    Your streak increases by 1 when you read the Quran each day. However, it will reset to 0 if you miss a day. Important points to note: In sha Allah, we will investigate and resolve the problem promptly. May Allah accept your efforts in maintaining daily consistency with the Quran! ❤️

  • Where can I buy a printed version or get a PDF of the Quran app?

    Jazakallahu khairan for your interest! Currently, we do not offer a physical book or PDF version of our Quran app. However, you can find mushafs with tajweed colour coding or word-by-word translations in many Islamic bookstores and online. We recommend checking out tajweed mushafs by Dar Al-Maarifah, known for their reliable tajweed colour coding, and…

  • Why is audio not playing or downloads failing in China, Uzbekistan?

    If you’re experiencing audio playback or download issues in China/Uzbekistan, try these solutions: We hope these steps help resolve the issue, in sha Allah! Let us know if you need further assistance.

  • Can you add transliteration to your Quran app?

    Alhamdulillah, transliteration is already available in the app. You can enable it from the translations list in settings. Transliteration is intentionally hidden as we do not recommend relying on it for recitation. Relying on transliteration to read the Quran is not proper, as it may lead to incorrect pronunciation and discourage learning proper Tajweed. For…

  • Why is my best streak stuck or not progressing?

    This issue may be related to sync problems. If your session has expired, your activity might not be syncing to our servers even though the app shows you as logged in. What you can do:

  • How do I recover my lost data or fix sync issues?

    We understand how frustrating it can be to lose your data or experience sync issues. May Allah make it easy for you. Please follow the steps below to recover your data and resolve any sync-related issues: Tip: Always export your data as a backup before changing phones or signing out. Note: Sometimes sync issues happen…

  • Why doesn’t Surah At-Taubah have Bismillah?

    Surah At-Taubah is the only surah in the Quran that doesn’t begin with Bismillah. You can verify this in any Quran mushaf. For a detailed explanation about why, you can check these resources:

  • Why do the starting ayahs on some pages differ?

    The starting and ending ayahs of pages can be different based on: For example, in King Fahd Quran Complex prints: You can access both of them in mushaf reading mode. While for the normal reading mode with translations, we are currently using the one based on classic Madani mushaf.  In sha Allah, we will explore…

  • How can I take notes for an ayah?

    Taking notes for an ayah is a great way to capture your reflections and insights. Here’s how you can do it: We hope this helps you deepen your understanding of the Quran and reflect on its teachings.

  • How can I change the order of playing multiple audio reciters?

    To change the playing order of multiple reciters, follow these steps: This is particularly useful if you wish to pair an Arabic recitation with an audio translation, allowing you to hear the Quran first and then the translation. We are aware this process could be more user-friendly and will work on improving it in future…